Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use a pbc88com account — including how deposits through bKash, Nagad, and Rocket are handled, what your account access rights are, and how eligibility is determined based on your local law and…

Applies to all account holdersbKash, Nagad, Rocket deposits coveredEligibility depends on local lawAccount access rules includedContact path for disputes listed
pbc88com Terms and Conditions That Govern Your Account
HOW WE HANDLE THIS

Account Security and Policy Practices

Wallet Verification

When you link bKash, Nagad, or Rocket to your account, we verify that the wallet name matches your registered account name. This step protects your funds and keeps your account secure.

Data Retention

Account records — including transaction history for bKash, Nagad, and Rocket deposits — are retained in line with our data policy. You can request a copy of your own records through the Help Centre.

Account Access Control

Access to your account is protected by a one-time password sent to your registered mobile number at login. If you suspect unauthorised access, contact support immediately via live chat.

Requesting Changes

If you need to update registered details — such as your linked mobile wallet number — submit a change request through the account settings page. We verify your identity before processing any change.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat For questions about account rules, deposit conditions, or wallet disputes, open the live chat widget from your account dashboard and describe your issue directly.
Email Support Send a written query about these terms — including account suspension questions or bKash, Nagad, Rocket transaction disputes — to our support email address listed in your account settings.
Account Help Centre The Help Centre inside your account covers common terms questions: wallet verification steps, eligibility conditions, and how to request a review of a closed account.

Common Questions About These Terms

Yes. Any deposit made via bKash, Nagad, or Rocket is subject to these terms, including wallet verification requirements and the conditions under which a transaction may be reviewed or reversed.

Access depends on your local law and the eligible regions we serve. If the region you are in restricts online wagering, these terms cannot override that. Check local regulations before attempting to access your account.

Your withdrawal request will be held pending verification. You will need to provide identity documents confirming the match before the amount is released. This applies to bKash, Nagad, and Rocket withdrawals equally.

We update the revision date at the top of this page whenever the terms change. Continuing to use your account after that date means you accept the revised version. We recommend checking periodically.

Open a support query via live chat or email — include your transaction reference, the wallet type used (bKash, Nagad, or Rocket), and the date. Our team reviews account wallet records and responds in writing.

Your account may be suspended or closed if registration details do not match wallet verification, if there is evidence of multiple accounts, or if activity violates these terms. You can request a formal review through the Help Centre.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.